FREQUENTLY ASKED QUESTIONS
Do you ship orders to all countries?
Yes, we can send orders to all countries.
Please note: We cannot send Blundstone or Redback products outside Australia.
Do you offer free insurance for all orders?
Please note, if you request for “authority to leave delivery without a signature”, it will void the insurance for your order.
To lodge any claims on the insurance, we must wait 12 business days from the shipping date. It’s common that in this time, orders are either delivered or tracked down. If not, we will resend the goods or issue a refund.
Do you have a shop that is open to the public?
Yes, we have showroom warehouse that is open to the public.
Unit 10/ 21-23 Levanswell Rd
Moorabbin VIC 3189
Monday-Friday (Excluding public holidays)
We recommend you contact us to check our stock availability prior to your visit, to avoid disappointment.
Are your products authentic?
What if my item is faulty?
Everything Australian aims to provide only quality products, designed to a high standard. If you received a product with a manufacturing fault, please send us an email and we will help resolve the problem as fast as possible. Contact us here.
We are an authorised retailer for all of the brands we sell, so we are excellent at resolving any problems.
What if the items I received are not what I ordered?
I don’t have a credit card. What other options can I use for payment?
As well as credit card payment, we also accept payments with:
- Bank Transfers
If paying with a Bank Transfer, please email us your order (include the size, colour and style of the items), your full delivery address and we will provide further details with how to proceed.
Do I have to pay GST? (Australian Goods & Services Tax)
All orders delivered to an Australian address are subject to 10% GST.
All orders delivered outside Australia do not have to pay GST.